The shipment will shipped in 2 – 3 business days and the customer will get the tracking no. and courier company website.
If the bansuri order is customized by the customer, it takes at least 5-7 business days for the order to ship.
If the shipment is stuck in custom clearance, then the company is not responsible for the late shipment, but we will try our best to solve the problem.
A customised order cannot be refunded or exchanged. An order is considered a customised order if you request any change in the original manufacturing process including any extra engraving requests.
AFTER THE SHIPMENT DELIVERY
Please note, once the order is placed, the product can be exchanged (for only Indian customers and non-customized orders) if the customer is not satisfied. Refund for the product is not applicable for –
– International orders (Because of high shipping cost and insurance) – Custom orders (Because the bansuri becomes non-usable for other customers)
