Terms & Conditions

• The shipment will shipped in 2 – 3 business days and the customer will get the tracking no. and courier company website.
• If the bansuri order is customized by the customer, it takes at least 5-7 business days for the order to ship.
• If the shipment is stuck in custom clearance, then the company is not responsible for the late shipment, but we will try our best to solve the problem.
• A customised order cannot be refunded or exchanged. An order is considered a customised order if you request any change in the original manufacturing process including any extra engraving requests.

AFTER THE SHIPMENT DELIVERY

• Please note, once the order is placed, the product can be exchanged (for only Indian customers and non-customized orders) if the customer is not satisfied. Refund for the product is not applicable for –
  
  – International orders (Because of high shipping cost and insurance)
  – Custom orders (Because the bansuri becomes non-usable for other customers)